The most frequent DStv error code viewers encounter is E48-32, accompanied by the message ‘There is no signal.’ This issue can arise from a faulty connection, adverse weather conditions, or incorrect installation. This notification applies to DStv decoder models 4U, 4S, 5U, 5S, and Explora 1, 2, and 3. For HD PVR 2P and 4P, the error message displayed is ‘Searching for footprint,’ while models 1110, 1131, and 1132 show ‘Searching for signal.
The ‘No Signal Found’ error (E48-32) on your DStv can be temporary if caused by a thunderstorm, but it may become permanent due to faulty installation. Rain fade, which is signal loss caused by rain between your dish and the satellite or the transmitting dish at the DStv broadcast company, can be mitigated by ensuring your dish is properly adjusted by an accredited DStv installer. They should use a signal strength meter or install a larger dish to provide a stronger signal and overcome minor storm-related signal loss.
Obstructions like trees, overhanging roofs, or balconies can cause signal issues. Pruning trees or relocating the dish to a spot with an unobstructed line of sight to the satellite can help. Seasonal changes, such as new leaves growing in summer, can also affect signal strength if the dish is installed in winter. Special dish brackets are available to mount your dish on the west side of your house, allowing it to face east over your roof and above the trees.
The LNB (Low Noise Block) might be faulty. It is common after a thunderstorm since LNBs are sensitive electronic components. The LNB, located at the end of the metal arm facing the dish, could have an incorrect skew angle. It will lead to a high Bit Error Rate (BER) and poor signal quality. It often occurs when amateur installers use inexpensive signal strength meters that cannot measure BER. Additionally, the dish itself might be misaligned due to being bumped or not securely mounted. It often happens due to unprofessional installation.
The issue occurs if the F-connector on the cable hasn’t been adequately waterproofed at the LNB. Water may have entered the cable or the LNB. It has the potential to crack the front plastic cover during summer or due to poor workmanship. Ideally, a cable should have no joints. The faulty inline cable joints distract the signal. It may happen due to outdoor moisture exposure. F-Connectors could have come loose from the cable due to accidental cable pulling.
Conclusion
Contact the expert DStv installation team at Capesat DStv Installers for assistance if the issue persists. Share your account details with them and describe the troubleshooting steps you’ve already attempted. If still the issue persists, you may need to arrange for a professional technician to visit. Capesat DStv Installers offers reliable and efficient technician services to diagnose and resolve complex signal issues. They are qualified DSTV installers ready to help you all the way. They will inspect and repair any damaged cables or connectors. They perform a thorough alignment of the satellite dish. They will replace faulty components like the LNB if they find it necessary. Apart from that they offer a comprehensive assessment of your setup to ensure optimal performance. It not only saves you money but the satisfaction of achieving success & wonderful feeling.
