Why Mediation and Conflict Resolution At Work Are Important?

Conflict resolution is a skill that benefits all types of career paths. Simply put, conflict can arise in virtually any setting, from corporate jobs to in-field work. Conflict may emerge for example when people are unmotivated, stressed, if change is on the horizon, or when people are under pressure because of a looming deadline.

Understanding how to deal with those conflicts, reconcile emotions, and reach an understanding are valuable practices that will boost well-being and productivity. Conflict resolution techniques can be applied to all of these types of situations.

It is also important to know when to step away and when to bring on board someone else skilled in conflict resolution that can help mediate the situation and to enhance your mediation skills. Developing mediation skills will be helpful when conflict has escalated beyond the normal level.

In the heat of a conflict, it can be difficult to think rationally about how you might make things better. But taking a pause and considering the elements of mediation and conflict resolution can help you move toward a more rational aspect of the dispute and produce solutions to address it.

Work Conflict Resolution

At work, disputes can arise based on personalities, work assignments, management and employees, equal employment opportunity issues, and several other areas. The three essential elements that will help diffuse a situation and work towards resolving issues at work include applying mediation techniques, allowing parties to be heard, and communication.

Deciding upon the approaches that may work best for conflict resolution in a given situation is highly dependent on the facts and parties involved. Michael Gregory, an experienced mediator focuses on facilitative mediation using transformative techniques. Parties involved will get the opportunity to present their facts, positions, and interests to move towards resolution. Mediation saves mental and physical toil and time and is a viable alternative for issues like multiparty, complex, highly technical, valuation, intellectual property, or significant tax issues.

What is involved with mediation?

A mediator determines the best process in consultation with all of the parties involved. Usually, a mediation process will consist of:

• Separate preliminary meetings with each party

• Joint meetings with the parties involved to discuss and explore the issues

• Generating and developing resolution options

• Forming an agreement

Benefits of Mediation and Conflict Resolution

Building Relationship: Empathy, emotional awareness, and communication are crucial elements of conflict resolution that can lead to high functioning and more satisfying relationships in all aspects of life. Rather than simply dismissing a relationship after an argument, conflict resolution can help you strengthen this and prevent any issues in the future.

Enhancing Commitment: Conflict resolution can help bring people together once an issue is put to rest. It helps in tackling problems as a team, rather than attacking each other. This is a great way to enhance each party’s commitment to the process and avoid greater feelings of defensiveness.

Generating New Insight: Proper mediation and conflict resolution skills are designed to keep disagreements from escalating while continuing to discuss each view point and eventually reach a collaborative conclusion. By using conflict resolution skills, you will be better equipped to learn from and teach others in both professional and personal realms.

Seeking early mediation and conflict resolution can mend a situation and prevent it from growing into an even bigger problem.. We are here to help. Please feel free to contact Michael Gregory. The call is at no charge.